Terms & Conditions

Version 1.1 | Last updated 20-10-26

These Terms and Conditions (Terms) apply to the public corporate website at https://bodi.me (Website). They explain how you may use the Website, its information and its enquiry facilities.

1. Who we are

1.1 The Website is operated by Bodi Me Ltd, trading as Bodi.Me (Bodi.Me, we, us or our), a company registered in England and Wales under company number 08659835. Our registered office is WeWork c/o, 30 Churchill Place, 1st–10th Floors, London E14 5RE, United Kingdom. Our VAT registration number is GB 175 3484 86. These details are also shown on the Website in accordance with applicable company disclosure requirements.

1.2 You can contact us about the Website or these Terms at info@bodi.me or by writing to our registered office.

2. Scope and separate service agreements

2.1 These Terms cover browsing the Website, reading or downloading public materials, contacting us and requesting information or a demonstration. By using the Website after having a reasonable opportunity to read these Terms, you agree to comply with them. Where a facility asks you to download material or take another substantive action, we will ask you to confirm acceptance of these Terms before that action and will keep a record of the version accepted. If you do not agree, please stop using the Website.

2.2 These Terms do not govern the supply or use of Size-Me, client or administrator portals, APIs, widgets, wearer questionnaires, live sizing demonstrations, pilots, body-scanning services, software subscriptions, consultancy or equipment. Those activities are subject to the applicable separate service or user terms, client agreement and data-protection documentation. This remains the case if a service is linked from, embedded in or hosted on the same domain as the Website.

2.3 The applicable service terms and privacy information will be made available before the relevant service is used. These Website Terms do not amend an existing client agreement, Data Processing Agreement or confidentiality agreement. They do not grant access to Size-Me or any licence to use our proprietary platform.

2.4 The Website is intended primarily for business and professional users and is not directed to children. We do not knowingly collect personal data from children. If we become aware that a child has sent us personal data through the Website, we will delete it unless applicable law permits us to keep it. This does not remove any protection that applicable law gives to a visitor.

3. Website access and availability

3.1 Access to the public Website is free. You are responsible for your internet connection, compatible device and ordinary connection charges.

3.2 We may update, maintain or change the Website. We may temporarily restrict access for maintenance, security, legal compliance or other reasonable operational needs, and may discontinue public features. Where reasonably practicable, we will give notice of a significant planned interruption. We do not promise continuous availability or compatibility with every device or browser.

3.3 Changes to the public Website do not alter any availability, support or other commitments in a separate service agreement.

4. Enquiries and demonstration requests

4.1 When contacting us, please provide information that is accurate to the best of your knowledge and that you are entitled to share. If you represent an organisation, please describe your role and authority accurately.

4.2 Sending an enquiry, booking a discussion or requesting a demonstration does not by itself create a paid subscription, purchase order or obligation to buy. Any supply of services or equipment requires separate agreement on the applicable scope, fees and terms.

4.3 General Website descriptions and indicative pricing are invitations to discuss requirements, rather than offers capable of acceptance merely by submitting a form. Unless a price is stated otherwise, prices shown on the Website exclude VAT and any delivery charges, which will be confirmed in writing before any order. Where prices are displayed to consumers, they will be shown inclusive of VAT and any other mandatory charges, as required by applicable law. A specific written quotation or proposal is subject to its own terms.

4.4 Please use fictional or synthetic information for an initial sizing demonstration unless we have provided a separate approved process and the relevant Size-Me privacy information.

5. Privacy cookies and communications

5.1 Our Website Privacy Policy at https://bodi.me/privacy-policy/ explains how we handle personal data collected through the corporate Website and related enquiries and business communications. The separate Size-Me privacy information applies to wearer data and service use.

5.2 The Website Privacy Policy is a transparency notice. It is not a contract that you must accept, and agreeing to these Terms does not give consent to personal-data processing, cookies or marketing.

5.3 Cookie Settings and any separate Cookie Policy explain the technologies used and the available choices. Where consent is required, we ask for it separately before using the relevant technologies. Continuing to browse is not cookie consent. You may change your choices through Cookie Settings. Where your browser or device sends a recognised opt-out preference signal, such as Global Privacy Control, we will honour it as required by applicable law, including California law. The Website Privacy Policy explains how we respond to browser “Do Not Track” signals.

5.4 We may respond to your request and send relevant communications where requested or otherwise permitted by applicable law, as explained in the Website Privacy Policy. You can unsubscribe from marketing or object at any time using the message’s unsubscribe method or by emailing info@bodi.me. We action marketing opt-out and unsubscribe requests without undue delay and in any event within 10 business days of receiving them. Requests to exercise personal data rights are handled within the time limits set by applicable law, including one month under the UK GDPR and the EU GDPR, extendable only where the law permits.

5.5 Where EU data protection law requires us to appoint a representative in the European Union, its details will be set out in the Website Privacy Policy.

5.6 If you are a California resident, the Website Privacy Policy explains the rights you may have under the California Consumer Privacy Act, as amended, where that Act applies to us, and how to exercise them.

6. Information and performance statements

6.1 Website content provides general information about Bodi.Me, our technology and industry topics. We take reasonable care in preparing it, but it may contain errors or become outdated. Please contact us if you identify an error or need confirmation of information for a particular project.

6.2 Case studies, accuracy figures, return reductions, stock savings and environmental outcomes relate to the circumstances, methods and qualifications stated with them, and we hold evidence supporting each stated figure. A result is described as typical only where the evidence supports that description. They do not promise the same result for every organisation or wearer. Outcomes depend on factors including the garments, data quality, calibration, configuration and programme implementation. Environmental statements identify the specific outcome measured and are not general claims of environmental benefit.

6.3 Website information is not a substitute for advice or assessment specific to your circumstances. In particular, general sizing information does not establish that a garment or item of personal protective equipment meets a particular safety, medical or regulatory requirement.

6.4 Nothing in this section excludes liability for misleading statements where it cannot lawfully be excluded (including under the Misrepresentation Act 1967, Part 4 of the Digital Markets, Competition and Consumers Act 2024, the Business Protection from Misleading Marketing Regulations 2008 and equivalent rules in the European Union, the United States and California), removes rights arising from information that is legally binding, or reduces a commitment expressly agreed in a separate contract.

7. Intellectual property and permitted use

7.1 Bodi.Me or its licensors own the intellectual property rights in the Website and its content, including text, graphics, images, videos, designs, software and trade marks. Third-party names and marks remain the property of their respective owners.

7.2 You may browse the Website and download or print reasonable extracts for personal reference or internal business evaluation. Please preserve copyright notices and attribution, keep extracts accurate and do not present modified material as ours.

7.3 Except where applicable law permits otherwise or we give written permission, you must not sell, license, commercially republish, systematically extract or build a competing database from Website content, or use our branding in a way that suggests an unauthorised association or endorsement.

7.4 These Terms preserve statutory copyright exceptions, including lawful quotation and fair dealing. Ordinary search-engine indexing and lawful linking to public pages are permitted, subject to access controls and any applicable technical instructions. No right is granted to access restricted systems or proprietary datasets.

7.5 We reserve all rights in the Website content for text and data mining and for training or fine-tuning artificial intelligence models, except where we have given written permission. This reservation is expressed in machine-readable form in accordance with Article 4(3) of Directive (EU) 2019/790 and applies to all such uses. Permission to index or link to public pages does not extend to these uses.

8. Information you submit

8.1 You retain ownership of materials you send us. You give us permission to receive, copy and use them only as reasonably necessary to deal with your request, operate the relevant Website facility and maintain appropriate business records, subject to applicable law, the Website Privacy Policy and any separate agreement.

8.2 Submitting a message does not give us a general right to publish it, use your logo or testimonial in advertising, or use personal data for unrelated AI training. Any wider use requires a separate lawful basis and any necessary permission or agreement.

8.3 Please do not send body measurements, photographs, body scans, health or biometric information, identity documents, payment-card details or other highly sensitive information through a general enquiry form. If such information is needed for an approved activity, we will provide an appropriate secure method and privacy information.

8.4 Please arrange an appropriate secure channel and, where needed, confidentiality agreement before sending trade secrets or highly confidential project information. These Terms do not override an existing duty of confidentiality.

9. Acceptable use and security

9.1 You must use the Website lawfully and respect other people’s rights. You must not submit fraudulent, unlawful, threatening, harassing or defamatory material, infringe intellectual property or privacy rights, impersonate another person or send unsolicited bulk communications through our facilities.

9.2 You must not introduce malicious code, attempt unauthorised access, bypass access restrictions, conduct unauthorised security testing or disrupt the Website through excessive automated requests or denial-of-service activity. Please report a suspected security weakness privately to info@bodi.me and do not access or copy information beyond your authorisation. Where a suspected weakness is reported in good faith and in line with this clause, we will not treat the report itself as a breach of these Terms, subject to applicable law.

9.3 We use reasonable measures to protect the Website, but no website or transmission method can be guaranteed completely secure or free from harmful code. You should keep your browser, device and security software up to date. This does not reduce our legal security obligations.

10. Links and external services

10.1 You may link to public Website pages fairly and lawfully, provided you do not misrepresent their content, our relationship with you or our endorsement. You must not frame the Website or use our logos without written permission, except where applicable law permits it. We may ask you to remove a misleading, unlawful or infringing link.

10.2 Links to independent websites and external services are provided for convenience. Unless expressly stated, a link does not mean endorsement. Those providers have their own terms and privacy information. We are not responsible for their independently controlled content or services, subject to any responsibility that applicable law places on us.

11. Our responsibility to you

11.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Nothing restricts mandatory consumer rights or data-protection rights, including any statutory right to compensation.

11.2 For a business user, and only to the extent permitted by law and subject to any applicable reasonableness requirement, we are not liable, whether in contract, tort (including negligence), misrepresentation or otherwise, for loss of profit, revenue, business opportunity, anticipated savings or goodwill, business interruption, or indirect or consequential loss arising from use of the free public Website, its general content or reliance on it. This does not apply to a separate supply of services or equipment, whose liability terms are governed by the relevant agreement.

11.3 For a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, subject to applicable law. Loss is foreseeable if it was an obvious consequence or, when a contract was made, both parties knew it might happen. We do not exclude a remedy that the law requires us to provide.

12. Restricting access following misuse

12.1 We may take proportionate action if we reasonably believe the Website is being misused or access presents a security or legal risk. This may include blocking harmful traffic, restricting the affected access or removing unlawful submissions.

12.2 Where appropriate and practicable, we will explain the reason and allow an opportunity to resolve the issue. Immediate action may be necessary to protect people, data or systems, comply with law or prevent continuing harm. You may contact info@bodi.me if you believe a restriction is mistaken. Any disclosure to authorities must comply with applicable law.

13. Changes to these Terms

13.1 We may revise these Terms to reflect changes in law, Website functionality or reasonable operational requirements. The revised version will show its updated date and apply to Website use after publication. Where a material change requires additional notice or agreement under applicable law, we will provide it.

13.2 Changes do not apply retrospectively to an existing claim or alter a separate agreement. Please check the current version when using the Website; you may save a copy for reference.

14. Governing law and disputes

14.1 These Terms and disputes relating to the public Website are governed by the law of England and Wales. If you are a business user, the courts of England and Wales have exclusive jurisdiction, subject to any mandatory law that applies.

14.2 If you are a consumer, this choice of law does not deprive you of mandatory protections under the law that would otherwise apply where you habitually live. You may bring proceedings in any court available to you under applicable consumer law, including your home courts where the law provides that right. Where you are a consumer in California, this includes the rights that cannot be waived under the Consumers Legal Remedies Act (California Civil Code section 1750 et seq.), and nothing in these Terms waives any non-waivable right under the law of your state of residence in the United States.

14.3 Please contact info@bodi.me about a concern so that we can try to resolve it. This does not require you to complete mediation or arbitration before exercising a legal right, or restrict your right to contact a regulator.

15. Other provisions

15.1 If a provision is unlawful or unenforceable, the remaining provisions continue to apply so far as the law permits. A delay in exercising a right does not by itself waive it. No person who is not a party to these Terms has a right to enforce them under the Contracts (Rights of Third Parties) Act 1999. This does not affect rights available independently under applicable law.

16. Accessibility, complaints and notices

16.1 We aim to make the Website accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. If you have difficulty accessing any part of the Website, please contact info@bodi.me and we will try to provide the information in an alternative format.

16.2 If you have a complaint about the Website, please write to info@bodi.me or to our registered office. We will acknowledge your complaint and aim to respond promptly.

16.3 We may give notice to you by email to the address you provide or by posting it on the Website. Notices to us must be sent to info@bodi.me or to our registered office.

16.4 If the Website offers an automated chatbot or AI-generated responses, we will tell you before you use that feature.